Earn $10 every month, just for connecting your thermostat.
Think Smart is a benefit exclusive to Think Energy customers in Texas. Connect a compatible Wi-Fi thermostat through your MyAccount portal and earn a $10 bill credit every month, automatically applied to your Think Energy bill.
“The enrollment process was so simple. The savings from connecting my smart thermostat for free is a great value!”
George D.
Think Smart Customer
OVERVIEW
Turn Your Thermostat Into $120 a Year in Bill Credits
Think Smart is exclusively for Think Energy customers in Texas with a compatible Wi-Fi-enabled Ecobee, Honeywell, or Resideo thermostat.
Earn Monthly Bill Credits
Enjoy $10 in monthly bill credits just for participating—applied automatically to your Think Energy bill.
Easy Enrollment
Connect your compatible thermostat in a few clicks through your Think Energy MyAccount.
Stay Comfortable
Think Smart makes small, real-time adjustments during high-demand periods, maintaining your comfort while optimizing energy usage.
Flexibility Built In
Advance notice for larger adjustments, and no penalties for opting out of occasional events.*
*Customers who opt out of three or more events in one month won't be eligible for a credit for that month. See the Think Smart Thermostat addendum for additional information.
Compatibility check
Think Smart is compatible with internet-connected Wi-Fi thermostats from Ecobee, Honeywell, and Resideo installed at your Texas service address. A full list of supported models is available in your MyAccount portal.
Think Smart connects your compatible Wi-Fi thermostat to your Think Energy account and earns you a $10 bill credit every month—automatically applied while your thermostat is connected and participating. In the background, Think Smart makes small, real-time adjustments to your heating and cooling to reduce energy usage during high-demand periods. Most customers never notice a difference, except on their bill.
How do I earn the $10 monthly credit?
Connect a compatible smart thermostat through the Devices section of your MyAccount portal. Once connected and confirmed, you'll receive a $10 bill credit each month it remains active. The credit appears as a separate line item on your monthly Think Energy bill.
Which thermostats are compatible?
Think Smart is compatible with internet-connected Wi-Fi thermostats from Ecobee, Honeywell, and Resideo installed at your Texas service address. A full list of supported models is maintained in your MyAccount portal and updated as new devices are added.
Will Think Smart affect my comfort?
Think Smart is designed to keep your home comfortable. Most adjustments are small and happen automatically in the background. For larger or longer events, you'll receive advance notice—and you can opt out of any event at any time. Your comfort stays in your control.
How do I connect my thermostat?
Log into your MyAccount portal, navigate to Devices, and select Connect Thermostat. You'll be guided through a short authorization flow to link your device. Once confirmed, your $10 monthly credit will begin with your next billing cycle.
What if I disconnect my thermostat?
Your $10 monthly credit applies only while your thermostat is connected and participating. If you disconnect, the credit stops—but you can reconnect at any time to resume earning it.
Is there a limit to how many thermostats I can connect?
One $10 monthly credit applies per eligible account, regardless of the number of connected devices.
Does Think Smart work with the Energywell Home Battery program?
Think Smart is available exclusively for Think Energy electricity customers in Texas. If you enroll in the Energywell Home Battery program, your electricity supply transitions to Energywell—and your Think Smart bill credit will no longer apply. The two programs aren't designed to run together. If you're considering the battery program, your Think+ Energy Advisor can walk you through what changes and what doesn't.
Does a service transfer affect my contract?
If your new address is within Think Energy's service area, your existing contract stays in effect—only the service address changes. If you're moving outside our service area, that may affect your contract terms. Give us a call and we'll sort it out.
How long does it take to switch?
Typically 1–2 billing cycles, depending on your utility's meter reading schedule and when you enrolled.
How do I cancel?
Contact our customer care team. Please review your contract terms for any details specific to your plan, including early termination provisions.
Who do I contact with questions about my bill?
For supply charge questions, contact Think Energy at 1-888-923-3633, Monday–Friday, 8am–8pm EST. For delivery charges, outages, or infrastructure questions, contact your local utility directly.
Do Early Termination Fees apply to me?
Early Termination Fees apply to all Think Energy commercial customers, as well as Texas residential customers. They do not apply to residential customers outside of Texas. Check your individual contract for the specifics.
What is the Product Change Fee?
The Product Change Fee lets existing customers modify their rate by contacting our care team and paying a one-time fee of $29.95. Your Free Energy Club benefits carry over automatically.
